Service excellence that speaks …

UK based large Telecomm Company improves quality & services from Triton’s team:

• Triton started an outbound campaign for the above UK client.
• In the 2nd year itself Triton proved their excellence by becoming their top remote seller.
• Triton's dedicated quality and personalized services enable Triton to clinch much coveted Customer-Care Service from the client.

A Quality driven state of the art process that Triton is proud of ……

A project of Triton for a well known US Food Products Company that speaks for itself:

• Business benefits to the client exceeded more than the client’s expectation.
• “e Mail” response turnaround time was reduced to 50% of the expected levels by Triton’s unique two –tier quality control system with client’s remote access to email response.
• The campaign turned into a strategical partnership with the client company in the field of ‘Customer Service’.
• Triton proved to be the ANSWER to all the client’s requirements.

Feather in Triton’s hat …

A US based Leading Financial House expands with Triton:

• The project started with initial 10 seats  4 years ago
• Triton’s high quality and capability took the project on ascending path.
• Today the project expanded to over 100 seats, still going strong.

Case Study I

UK based Financial House benefits from Triton
   
Triton proactively approached the client with qualified team and processes to meet the desired Sales per hour and subsequently, exceeding the results leading to complete client satisfaction. Triton delivered consistent level of accuracy on the leads generated.

Case Study II

A US based leading Tele-comm Service provider teams with Triton              

The project was initiated with an objective to selling Long Distance Services to the new market segment. Triton’s experience and quality process ensured not only the consistency in meeting the clients’ expectations but also surpassing the results, and thereby resulting in complete customer satisfaction. Triton achieved a critical conversion rate of 9% for the client, ensuring a long-term relationship with the client.

Case Study III

US based Leading Internet & Cable Service Provider expands with Triton

A leading Internet & Cable Service provider began working with Triton to support its needs for selling services to existing customers. Triton has delivered improved productivity (sales conversion of 12%) and reduced cost per sale for the client, by knowledgeable staffing and leveraging of best practices across programs for the client.